Terms & Conditions
In using the services provided by our website www.itwatches.in you are deemed to have accepted the terms and conditions listed below or as may be revised from time to time, which is, for an indefinite period and you understand and agree that you are bound by such terms and conditions till the time you access this website.
I T Watches reserves the right to change these terms and conditions from time to time without any obligation to inform you and it is your responsibility to look through them as often as possible. All rights including copyright.
If you are below 18 years of age, you are prohibited to use/purchase/contract from or with this website. Persons who are incompetent to contract within the meaning of the Indian Contract Act, 1872 are not eligible to use this website.
Those who choose to access this website from outside India are responsible for compliance with local laws and if to the extent local laws are applicable. In case if any Indian states prohibit direct sale of merchandise from other states and require special documentation to effect such a sale without dual taxation, if we receive an order from such states or to be delivered to such states under such circumstances we retain the right to accept or reject the order.
You have multiple payment options:
– All credit and debit cards
– UPI
– All wallets, such as PayTM, Amazon, Airtel, PhonePe, Freecharge, Mobikwik & Jio.
– Net-banking via all leading banks
We understand that your privacy is important to you and we respect that. We ensure you that we maintain complete confidentiality of the details that you have shared with us and will not share it with any third party.
A tentative delivery date/time will be given along with the order confirmation email. The exact delivery date shall be provided as soon as your order is ready for dispatch. Alternatively, registered customers can track their order by clicking Track Order and find the order status.
- You have to provide true, accurate, current and complete information about yourself while registration on www.itwatches.in
- You should maintain and promptly update registration data to keep it true, accurate, current and complete. If you provide any information that is false, inaccurate, incomplete or not current or if I T Watches has reasonable grounds to suspect that such information is false, inaccurate, incomplete, not current or not in accordance with this user agreement, we have the right to indefinitely suspend or terminate your membership and refuse to provide you with access to our website.
- In the event that a non-delivery occurs on account of a mistake by you (i.e. wrong name or address or any other wrong information), any extra cost incurred by I T Watches for re-delivery shall be claimed from you and you shall bear such expenses.
- You will provide authentic and true information in all instances where such information is requested of you. I T Watches reserves the right to confirm and validate the information and other details provided by you at any point time. Further, I T Watches also reserves the right to ask for additional information for accepting orders or before making delivery in certain cases. If upon confirmation, your details are found to be false (partially or completely), I T Watches has the right in its sole discretion to reject the registration and debar you from using the services of www.itwatches.in without prior intimation whatsoever.
- You confirm that the address at which delivery of the product(s), ordered by you, is to be made is correct and proper in all aspects.
- Before placing an order you shall check the product description carefully. By placing an order for a product, you agree to be bound by the conditions of sale and invitation to offer included in the item’s description.
- If there is any delay in the delivery caused due to any natural calamity, public holiday or any other unforeseen circumstance, then you shall not hold I T Watches liable for such delay in the delivery of the product.
- We currently do not ship outside India.
I T Watches reserves the right, at its sole discretion, to limit the quantity/value of the items purchased by you and such other restrictions as may be applicable to orders placed by the same account, the same credit/debit card and also to orders that use the same billing and/ or shipping address. We will provide notification to the customer should such limits be applied. I T Watches reserves the right at its sole discretion to prohibit sales to anyone as it may deem fit.
You are prohibited from violating or attempting to violate the security of this website, including, without limitation:
Accessing data not intended for you or logging onto a server or an account which you are not authorized to access. Attempting to probe, scan or test the vulnerability of a system or network or to breach security or authentication measures without proper authorization. Attempting to interfere with service to any other user, host or network, including without limitation via means of submitting a virus to the site, overloading, flooding, spamming, mail-bombing or crashing. Sending unsolicited email, including promotions and or advertising of products or services; Forging any TCP / IP packet header or any part of the header information in any email or newsgroup, posting violations of system or network security may result in civil or criminal liability. I T Watches will investigate occurrences that may involve such violations and may involve, and cooperate with law enforcement authorities in prosecuting users who are involved in such violations. You agree not to use any device, software or routine to interfere or attempt to interfere with the proper working of this site or any activity being conducted on this site. You agree, further, not to use or attempt to use any engine, software, tool, agent or other device or mechanism (including, without limitation, browsers, spiders, robots, avatars or intelligent agents) to navigate or search this site other than the search engine and search agents available on this site and other than generally available third party web browsers (e.g. Microsoft Explorer, Google Chrome, Mozilla Firefox).
There may be certain orders that I T Watches cannot accept, and therefore, we reserve the right, at our sole discretion, to refuse or cancel any order. Some reasons may include limitation on quantity available for purchase; errors in pricing or product information or certain issues identified by our fraud avoidance department or any other issue which I T Watches identifies for not accepting the order. We also reserve the right to ask for additional information for accepting orders in certain cases. We will notify you in case your order has been cancelled fully or partially or if any additional information is required to accept your order.
Once an order is placed, it can only be canceled before it is shipped to the provided destination. Registered customer can always check the status of their order from Track Order available at www.itwatches.in Once the cancellation request is received, we will initiate the process of refunding the amount to your account via the same payment mode that you had used to make the transaction or through cheque (amount would be refunded through cheque, only in cases where the debit/credit card used by customer while placing the order is not in use). Once the refund process is initiated, you will receive the refund amount directly in your account or through cheque.
NOTE: In the event that the amount has been deducted from your account but the transaction failed, we will refund the amount to your account at the earliest.
I T Watches is committed to ensuring full customer satisfaction with respect to the products available on our website, security and customer assistance. However, if you are not happy with the product, you can choose to exchang or return the order depending on specific product. Return is available only for products delivered with manufacturing defects. Products with external damages can not be returned whatsoever. IT Watches offer 7 days return & exchange policy. Customers need to pay no shipping charges for retunrn or exchange. If you are not satisfied with the product you have oredered you may choose to exchange it by filling up return / exchange form available in customer support.
We understand that your privacy is important to you and we respect that. We ensure you that I T Watches maintains complete confidentiality of the details that you have shared with us and will not share it with any third party.
We may ask for certain details such as name; date of birth; e-mail address; residential address; contact number etc for registration purposes or for giving feedback, contests, newsletters or blogs and placing an order. At any point in time, you can unsubscribe to our newsletters, blogs or any other information which you may receive from I T Watches.
Also, for enhanced security, I T Watches does not accept any financial information on its servers. All information entered by the customer is directly received through our payment gateway and are transmitted to their respective bank’s servers. All this is done through industry standard encryption protocol known as SSL (Secure Socket Layer).
The payments on our website are processed by a third party who has signed a non-disclosure agreement with us and therefore, are not allowed to share any personal information of the customers.
I T Watches reserves the right to recover the cost of goods, collection charges, damages caused to I T Watches and legal expenses from persons using the site fraudulently. I T Watches reserves the right to initiate legal proceedings against such persons for fraudulent use of the website and any other unlawful acts or acts or omissions in breach of these terms and conditions.
All products and the information displayed on www.itwatches.in constitute an invitation to offer. Your order for purchase constitutes your offer which shall be subject to the terms and conditions as listed herein. We reserve the right to accept or reject your offer in part or in full. Our acceptance of your order will take place upon the dispatch of the product(s) ordered. Dispatch of product(s) ordered, may or may not happen at the same time. In such a scenario, that portion of the order which has been dispatched will be deemed to have been accepted by us and the balance would continue to be an offer to us and we reserve the right to either accept or reject the balance offer.
No act or omission of I T Watches prior to the actual dispatch of the product(s) ordered will constitute acceptance of your offer. If you have provided us with your email address, we will notify you by email as soon as possible to confirm receipt of your order and confirm dispatch and therefore, acceptance of the order thereafter.
We have made every effort to display the colors and sizes of our products that appear on our website as accurately as possible. However, as the actual colors you see will depend on your monitor. We cannot guarantee that your monitor’s display of any color will accurately reflect the color of the product on delivery. Packaging of the product may vary from that displayed on the website.
I T Watches is a multi-brand website, therefore all the rights and ownership of website product contents are reserved by the respective brands or companies only and we do not claim any ownership of the contents. We showcase the contents for the reselling purpose only.
We take no responsibility for any loss or damage suffered as a result of our order online service or goods supplied using the same, except as required by law, even if we could have foreseen the loss, or the possibility of it was brought to our attention.
Any product you buy from our website is completely at your discretion and you accept that you place the order only after thoroughly inquiring about the product and being completely acquainted about the product, its features, characteristics, usage etc. I T Watches is not liable for any kind of damages or losses whatsoever suffered by the customers due to the use of the product.
We reserve the right to change the site disclaimer from time to time. If this happens, we will notify you by posting the updated site disclaimer on the website. If you do not wish to be governed by the revised site disclaimer, we request you to refrain from using the website.
This site disclaimer is governed by the laws of India and you and we agree to use the courts of Kolkata jurisdiction if there is any dispute between us.
If any part of this site disclaimer is found to be invalid by law, the rest of them remain valid and enforceable.
We at I T Watches value each and every shipment and we are dedicated to deliver every shipment to you unharmed and on time. Further details of our sipping policy is stated at the “Shipping Details” page of our website.
Each and every review, comment, request and complaint is valuable to us. We are dedicated to improve our service with your reviews, comments, feedbacks and complaints to our customers’ satisfaction. Please check our “Privacy Policy” for further details.
We are not liable for any delay in the performance or non-performance of any of our obligations hereunder and shall not be liable for any loss or damages caused thereby where the same is occasioned by any cause whatsoever that is beyond our control including but not limited to an act of God, war, civil disturbance, governmental or parliamentary restrictions, prohibitions or enactments of any kind, import or export regulations, exchange control regulations or accident or non-availability/ delay in transport.
This user agreement is effective unless and until terminated by either you or I T Watches. You may terminate this user agreement at any time by informing us in writing through Indian postal services by registered/ speed post that you no longer wish to be associated with this website, provided that you discontinue any further use of this website.
I T Watches may terminate this user agreement at any time and may do so immediately without notice, and accordingly deny you access to this website. Such termination will be without any liability to I T Watches. Upon any termination of the user agreement by either you or I T Watches, you must promptly destroy all materials downloaded or otherwise obtained from this website, as well as all copies of such materials, whether made under the user agreement or otherwise. I T Watches’s right to any comments shall survive any termination of this user agreement. Any such termination of this user agreement shall not cancel your obligation to pay for the product(s) already ordered from the website or affect any liability against you that may have arisen under the user agreement.
This user agreement shall be construed in accordance with the applicable laws of India. The courts at Kolkata shall alone have exclusive jurisdiction in any proceedings arising out of this user agreement.
I T Watches reserves the right at any time to modify the terms and conditions of this user agreement without any prior notification to you. Subsequent to any such modification of the user agreement, we will inform you of the modifications in the user agreement through e-mail at the address provided by you while registration on our website. However, if you continue to use our service you shall be deemed to have agreed and accepted to the modified terms and conditions and you undertake to abide by the modified terms and conditions and you undertake to abide by the modified user agreement.
EMI (Equated Monthly Installments) transactions, direct usage of digital wallet, pay later, third party offers and discounts are currently unavailable in our site. However, we are working on it to make it available for you as soon as possible.